Avis concernant la vie privée
We (also referred to as “We”, “Our” or “Us”) are committed to protecting your Personal Data and your privacy.
This Privacy Policy is intended to inform you how we collect and store the information you provide through the website https://douvefondenca.com (Douve Fondença).
The following principles will be upheld:
We want you to make informed decisions about how your Personal Data is used and processed. We use different methods and procedures to provide clear, relevant information. If we believe you need specific details, we will provide them at the appropriate time. We are also available to answer any questions about our data practices, your account control settings, or any applicable service limitations.
1. Le périmètre?
La présente Politique décrit les types de données à caractère personnel que Douve Fondença collecte au sujet des personnes physiques, ainsi que la manière dont ces données sont traitées, partagées avec des tiers, stockées et sécurisées.
La présente Politique couvre les informations relatives à une personne physique identifiée ou identifiable. Une personne physique identifiable est une personne qui peut être identifiée directement ou au moyen d’une combinaison d’informations supplémentaires que nous détenons ou auxquelles nous pouvons accéder.
Dans la présente Politique, le « traitement » désigne toute activité liée à la collecte ou à l’utilisation de données à caractère personnel. Cela inclut l’organisation, la gestion, la structuration et le stockage des données à caractère personnel.
Nos services s’adressent à un public général et ne sont pas conçus pour les personnes de moins de 18 ans. Nous ne demandons ni ne collectons sciemment d’informations auprès de personnes de moins de 18 ans, et nous ne leur permettons pas sciemment d’utiliser nos services. Si nous découvrons que nous avons collecté des informations concernant un enfant, nous les supprimerons dès que cela sera raisonnablement possible.
2. What personal data do we hold about you?
Nous collectons des Données à caractère personnel lorsque vous accédez à notre service ou à nos canaux de service, ou lorsque vous consultez notre site web. Dans certains cas, nous pouvons vous demander de nous les fournir. Dans d’autres cas, nous collectons des Données à caractère personnel en analysant votre utilisation de nos Services ou de nos canaux de service, ou lorsque des partenaires tiers partagent vos informations avec nous.
3. You are not required to provide personal data to the company, and this will not result in any consequences.
However, you are under no obligation to provide us with personal data. In certain circumstances, choosing not to provide certain personal data may limit our ability to provide the services or prevent users from accessing the website.
4. What types of personal data may we collect? When you visit our website, we may collect the following personal data:
This includes information related to your online activity logs and traffic data (including your IP address, access date, and access time), the language you use, software crash logs, browser type, and information about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data We receive from you: any personal data you choose to provide to Us when you connect, through Us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. Transparence et finalités du traitement de vos données à caractère personnel
Your Personal Data are processed by the Company for the purposes described in this section, in line with transparent data management and security practices.
The Company uses Personal Data relating to you only where there is a clear and appropriate reason. The following explains when the Company may process your Personal Data:
- You have consented to our processing of your personal data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or defend rights in court.
- Processing complies with clear service standards.
Contact us by email for more details on how we process information and the measures we use to protect it.
Below is a summary of why we may use the information you provide, including for account, service, and security purposes involving Personal Data.
Portée, Transparence
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We will do this only if you ask us to arrange it.
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns, we may need Personal Data to address any questions you may have about the Services.
Processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
3. Personal data is processed only when necessary to manage the account, maintain platform security, and meet clearly stated service requirements.
Processing is necessary to provide secure and reliable account services.
4. Pour améliorer nos Services. Nous pouvons utiliser les Données à caractère personnel pour améliorer nos Services, notamment les rapports de plantage et de dysfonctionnement collectés dans le cadre des Services.
Le traitement est nécessaire aux fins des intérêts légitimes de la Société ou d’un tiers.
5. To prevent fraud and misuse of our services
Processing is necessary for the purposes of the legitimate interests of the Company or a third party.
6. To carry out and manage activities that support the operation of our Services. These may include back-office functions, business development, strategic decision-making, internal review processes and related activities.
Processing is necessary for the legitimate interests of the Company or a third party.
7. We conduct analyses, including statistical analyses, and use various analytical techniques to support decisions on various matters.
Le traitement est nécessaire aux fins des intérêts légitimes poursuivis par la Société ou par un tiers.
8.
To protect our assets, rights and interests, as well as those of third parties, we have processes to assert and defend legal claims.
We may process Personal Data where necessary to protect our rights, interests and assets, or those of third parties, in accordance with applicable agreements, conditions, terms and policies.
Processing is necessary for the legitimate interests of the Company or a third party.
6. Transfert de données personnelles à des tiers
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to transmit certain Personal Data concerning you to third-party trading platforms. In that case, we will provide those platforms with the Personal Data you have supplied to us. The use of your Personal Data by those platforms is subject to their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This may provide the Company with resources that help it strengthen and improve the products and services offered to clients.
Where necessary to protect the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data processing procedures.
We may also share Personal Data concerning you with potential investors, acquirers, or lenders of the Company or another group company when a relevant transaction is being considered. This may include the transfer or sale of assets belonging to the Company or another group company, or form part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies and third-party services
Third-party services, such as companies that provide advertising on our website or analytics services, may be used. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and remain there for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a certain period after you close your browser. They help the Website recognise you as a returning user and make it easier for you to return to and use the website.
Catégories de cookies :
We may use them for their intended purposes:
1. Cookies are essential for the site
These cookies are necessary to access the features you have requested and to navigate our website. They are used to provide you with the information, products, and services you have requested from us.
They are also necessary to enable your device to download and stream data. This allows you to browse the website, use its features, and return to pages you have already viewed.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are signed in to the site. Session cookies are deleted when you close your web browser.
2. Cookies fonctionnels
Cookies allow us to recognise you each time you visit our site and remember your settings and preferences.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de performance
We use cookies to collect statistical data on site performance and help improve it. They also enable us to analyze how our website is used.
Cookies store anonymous data that is not linked to an identified or identifiable natural person. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been deleted
To block or delete cookies, change your browser settings. Below are links to help you do this in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Cependant, dans ce cas, certaines ou l’ensemble des fonctions et fonctionnalités du site Web pourraient ne pas fonctionner comme prévu.
ONLINE TRACKING NOTICE
This service currently does not respond to Do Not Track signals.
8. Conservation de vos données personnelles
The Company will retain the Personal Data concerning you for as long as necessary to achieve the purposes for which it is processed, as described in this Policy, or for longer where necessary to ensure account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we retain to ensure it remains necessary.
9. Transfers of personal data to a third country or international organisation
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organisation or jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and help ensure that data users can exercise their rights and access effective remedies.
These protections and safeguards are available to all persons residing in the EEA (European Economic Area).
- Transfer to a third country or international organisation that provides appropriate safeguards for Personal Data, supported by transparent security practices, clear standards for data processing, and adequate controls to protect information during the transfer.
- The transfer is managed under a clear agreement between the relevant entities or public authorities, with transparent conditions, defined controls, and service standards.
- The transfer was carried out in accordance with established data protection clauses and security practices designed to support the responsible processing of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect information during cross-border processing.
La Société peut vous fournir des précisions sur les mesures de sécurité utilisées pour protéger vos Données à caractère personnel lors de leur transfert vers des pays tiers ou des organisations internationales. Pour demander ces informations, veuillez envoyer un e-mail à info@douvefondenca.com
10. Personal data security
We implement appropriate organisational and technical measures to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorised access.
However, we cannot guarantee or ensure that your Personal Data will remain secure or error-free at all times. We cannot be held liable for non-material, incidental, or consequential losses resulting from the use or disclosure of Personal Data, including any disclosure caused by transmission errors, unauthorised third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may be required to share Personal Data concerning you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the Internet with absolute security. The Company cannot guarantee the security of Personal Data that you transmit to us online.
11. Hyperlinks to websites operated by third parties
Notre site web peut proposer des liens vers des sites web et applications de tiers. Ces sites et applications sont exploités de manière indépendante et ne sont pas contrôlés par la Société. Nous ne sommes pas responsables de la manière dont ils collectent ou traitent les Données personnelles, et la présente Politique ne s’applique à aucune activité réalisée par leur intermédiaire.
Avant d’accéder à un site web ou à une application de tiers, ou de l’utiliser, nous vous recommandons de consulter sa politique de confidentialité et ses pratiques. Nous vous invitons également à les examiner attentivement avant de fournir des Données personnelles.
12. Modifications de la présente Politique
When you visit third-party websites or applications, we recommend that you read their privacy policies before deciding whether to access or use their services. We also suggest that you think carefully before providing them with Personal Data.
13. Your personal data rights
You have the right to ask Us to confirm whether Personal Data concerning you is being collected, to correct any inaccuracies, and to delete Personal Data that We no longer need. You may also ask Us to restrict certain types of processing of your personal information.
If you reside in the EEA, please consult this page:
These rights apply to the information you provide and to other Personal Data concerning you. You may request to exercise your rights by sending an email to the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copy. The information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. If a request is likely to affect another person’s rights or freedoms, the Company may refuse to comply with it or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask for incomplete Personal Data concerning you to be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for the processing; (c) You object, on grounds relating to your situation, to the processing of Personal Data based on the legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you give your consent, or where processing is necessary to establish, exercise, or defend legal claims, protect the rights of another person, or address an important matter of public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, and machine-readable format.
You may also ask the Company to transmit your Personal Data directly to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time, on grounds relating to your situation, to the use of Personal Data concerning you where the processing is based on the legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
For direct marketing, You may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time to Our processing of Personal Data concerning you. This will not affect the validity of processing carried out based on your consent before its withdrawal.
You may lodge a complaint directly with Us using the contact details provided below.
We aim to handle privacy concerns clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to questions raised about its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, We will inform you of any extension and explain the reasons for it.
Unless section 13 provides otherwise, the information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, in particular where requests are repeated, We may charge a reasonable fee to cover the administrative cost of providing the information or carrying out the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request the additional information necessary to confirm that person’s identity.